At Kannaia we work so that our products are of high quality and meet the expectations of our customers.
In the event that this is not the case, and you wish to return an item, you can do so within 14 days of receiving it. You will receive a refund within 14 days of receiving the item on Kannaia.com.
You must send an email to kannaiacbd@gmail.com and only after receiving a confirmation email for the return, you can return the products.
The address to which the product must be returned is:
KANNAIA HQ.
calle petrer 82 floor 1, Elda cp 03600 Alicante
Items must be returned new and in the condition in which they were delivered.
Please attach the relevant information, both the bank and the account. And please keep your receipt by mail as proof of postage.
The costs associated with the payment and delivery process are covered by the customer.
Please check your shipment carefully upon arrival to ensure that it has not been damaged during shipment. All claims for damaged products must be made no later than 48 hours after receipt.